At Zeyroe, we aim to provide a transparent, reliable, and secure purchasing experience. This policy outlines our terms regarding billing authorization, order limitations, payment processing, and order cancellations for purchases made through https://zeyroe.com/.

1. Payment Terms & Currency

  • Currency: All transactions, product prices, and applicable shipping charges listed on our website are displayed and processed in U.S. Dollars (USD).
  • Payment Authorization: By placing an order, you authorize Zeyroe to charge your selected payment method for the full order amount, including any applicable taxes or shipping charges disclosed at checkout. Charges are processed at the time of order confirmation.
  • Payment Security: Payments are processed through secure, encrypted connections and third-party payment gateways that maintain applicable PCI DSS compliance. Zeyroe does not intentionally store complete credit card or debit card numbers on its website servers.

2. Order Acceptance & Quantity Limits

We reserve the right to refuse, cancel, or limit orders when reasonably necessary, including in cases of suspected fraud, payment verification issues, product unavailability, pricing errors, or other legitimate business reasons.

We may limit quantities purchased per person, household, or order.

These restrictions may apply to:

  • Orders placed under the same customer account.
  • Orders using the same credit or debit card.
  • Orders associated with the same billing or shipping address.

If an order cannot be fulfilled, we will contact you using the information provided during checkout and arrange a refund for any payment collected for the canceled items.

3. Order Changes & Cancellations

If we modify or cancel an order, we will attempt to notify you promptly using the email address and/or phone number provided when the order was placed.

If an order is canceled by Zeyroe before shipment, any payment collected for the canceled items will be refunded to your original payment method within 7 business days of cancellation approval.

Customers may also request order modifications or cancellations by contacting our support team before the order enters the shipping process.

Once an order has shipped, it cannot be canceled and must follow our standard Refund and Returns Policy.

Your bank or payment provider may require additional time to reflect an issued refund in your account.

4. Billing Information Accuracy

By placing an order with Zeyroe, you agree to provide current, complete, and accurate purchase, billing, shipping, and account information.

You agree to promptly update your account information, including your email address and relevant payment details, when necessary.

Accurate billing information allows us to:

  • Process and verify transactions securely.
  • Prevent unauthorized or fraudulent purchases.
  • Fulfill and deliver orders correctly.
  • Contact you regarding payment verification, order updates, or customer support inquiries.

We reserve the right to contact customers for additional verification when reasonably necessary to protect against fraudulent or unauthorized transactions.

5. Customer Contact Information

For questions regarding billing, payments, order cancellations, refunds, or exchanges, please contact our customer care team: