At Zeyroe, protecting your privacy and maintaining the security of your personal information is one of our highest priorities. This Privacy Policy explains the personal information we collect, how we use, disclose, and protect it, and the rights you may have regarding your data.

1. What Information We Collect

To process your orders, provide customer support, and improve your shopping experience, Zeyroe collects the following information:

  • Personal Identification Information: Your name, billing address, shipping address, email address, and telephone number provided when placing an order, creating an account, or contacting customer service.
  • Order & Transaction Information: Details regarding the products you purchase, order history, transaction status, and fulfillment details.
  • Payment Information: Payments are processed through trusted payment gateways, such as Stripe. Zeyroe does not store or have access to your full credit or debit card details. Our payment providers handle this information through their secure payment systems. We may receive limited transaction information, such as payment status, card type, and the last four digits of your card.
  • Device & Technical Information: Your IP address, browser type, operating system, referring URLs, device identifiers, and browsing activity collected automatically when you navigate our website.
  • Customer Support Communications: Messages, emails, attachments, and relevant support records generated when you contact our team.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Processing, fulfilling, and shipping your orders.
  • Sending order confirmations, tracking updates, and account notifications.
  • Providing customer support and managing returns under our 90-day return policy.
  • Maintaining website security and preventing fraudulent transactions.
  • Improving website functionality, product selection, and your shopping experience.
  • Meeting applicable legal, tax, and accounting obligations.
  • Sending promotional emails with your opt-in consent. You may unsubscribe at any time.

Unsubscribing from promotional emails does not prevent us from sending necessary communications about your orders or account.

3. Sharing & Disclosure of Information

Zeyroe does not sell, rent, or trade your personal information. We disclose personal information to service providers where necessary to operate our business and provide our services.

  • Service Providers: These include payment processors such as Stripe, shipping and fulfillment providers such as USPS, UPS, and FedEx, website hosting providers, and customer communication services. We provide information relevant to the services they perform and require appropriate privacy and security protections.
  • Legal Requirements: We may disclose information when required by law, legal process, or court order, or when reasonably necessary to prevent fraud or protect the rights, property, and safety of Zeyroe, our customers, or others.

4. Payment Security & Encryption

We use reasonable administrative and technical safeguards designed to protect your personal information.

  • Encrypted Connections: Our website uses HTTPS encryption to protect information transmitted between your browser and our store.
  • Payment Security: Our payment providers use security measures designed to meet applicable Payment Card Industry Data Security Standard (PCI-DSS) requirements.

Although we take reasonable steps to protect your information, no method of transmission over the internet or electronic storage is completely secure.

5. Cookies & Tracking Technologies

Zeyroe uses cookies and similar technologies to support website functionality and understand how visitors use our store. These include:

  • Essential Session Cookies: To maintain your shopping cart, support checkout, manage sessions, and keep account areas secure.
  • Performance & Analytics Cookies: To analyze visitor traffic, website performance, and browsing activity so we can improve navigation and the shopping experience.

You can manage or disable cookies through your browser settings. Where required by applicable law, we obtain consent before using nonessential cookies.

Disabling essential cookies may affect certain features, including your shopping cart and checkout.

6. Your Data Rights & Choices

Depending on your location and the laws applicable to our business, including the CCPA and GDPR where applicable, you may have the right to:

  • Access: Request access to personal information we hold about you.
  • Correction: Request that we correct inaccurate or incomplete information.
  • Deletion: Request deletion of your personal information, subject to applicable legal, tax, accounting, and other permitted retention requirements.
  • Portability: Request a copy of certain personal information in a usable format.
  • Restriction or Objection: Request restrictions on, or object to, certain uses of your information.
  • Withdrawal of Consent: Withdraw consent where we rely on consent to process your information.
  • Marketing Opt-Out: Unsubscribe from promotional emails using the unsubscribe link or by contacting customer support.

To exercise your rights, please contact us through our Contact Us page. We may need to verify your identity before completing certain requests and will respond within the period required by applicable law.

7. Children’s Privacy

Our website is intended for adult shoppers and is not directed to children under 13. Zeyroe does not knowingly collect personal information from children under 13.

If you believe a child has provided personal information to us, please contact our team so we can investigate and take appropriate action.

8. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our operations or legal obligations.

Updates will be posted on this page. Where required by applicable law, we will provide additional notice or obtain consent before implementing relevant changes.

9. Contact Information

If you have questions about this Privacy Policy or need assistance with your personal information, please contact Zeyroe through our Contact Us or use one our contact information: